Terms of service
Terms & Conditions
Effective Date: September 12, 2026
Welcome to MSLUXE. These Terms & Conditions govern your use of the MSLUXE website and your purchase of products from us.
MSLUXE is operated by Meet Panda LLC, a New Mexico limited liability company.
By using our website or placing an order, you agree to these Terms & Conditions.
1. Products
MSLUXE sells physical consumer products, including smart watches, robot vacuum cleaners, and related products.
Product descriptions, specifications, images, colors, availability, and other information are provided for general product-identification purposes and may change from time to time.
2. Product Availability
All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.
If we cannot fulfill an accepted order, we may cancel the order and issue an appropriate refund.
3. Pricing
Prices are displayed on the website and may change without notice.
If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order and refund the amount paid.
4. Orders
When you place an order, you agree to provide accurate billing, shipping, contact, and other information.
We reserve the right to verify orders and decline or cancel transactions where reasonably necessary to prevent fraud, unauthorized transactions, errors, or other abuse.
5. Payment
Payments are processed through available payment providers displayed at checkout.
You authorize the applicable payment provider to process the amount associated with your purchase.
6. Shipping
Orders are shipped according to our Shipping Policy.
Delivery estimates are estimates unless expressly stated otherwise.
7. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Customers should review that policy before purchasing.
8. Warranty and Product Claims
Where a manufacturer warranty or other warranty is expressly provided with a product, its terms may apply.
Nothing in these Terms removes rights that cannot legally be excluded.
9. Website Use
You agree not to:
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Use the website for unlawful purposes
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Attempt to interfere with website operation
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Submit fraudulent orders
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Misuse customer-service systems
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Attempt unauthorized access to our systems
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Copy or misuse website content without permission
10. Intellectual Property
Website content, branding, logos, graphics, text, photographs, and other materials may be owned by or licensed to MSLUXE or Meet Panda LLC and may not be copied or commercially used without appropriate authorization.
11. Third-Party Services
Our website may use third-party payment processors, shipping companies, analytics providers, advertising services, and other service providers.
Their services may be subject to their own terms and policies.
12. Limitation of Liability
To the maximum extent permitted by applicable law, MSLUXE and Meet Panda LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or purchase or use of products.
Nothing in these Terms excludes liability that cannot legally be excluded.
13. Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.
14. Governing Law
These Terms will be interpreted according to applicable laws, including the laws applicable in the State of New Mexico, except where applicable law requires otherwise.
15. Contact Information
Meet Panda LLC / MSLUXE
1209 Mountain Road PL NE, Ste 12742
Albuquerque, NM 87110
United States
Email: msluxe110@gmail.com
Phone: +1 505-528-5681