Terms of Service

Effective [EFFECTIVE DATE]

These terms govern your use of [WEBSITE] and any purchase you make from MSLuxe, operated by [LEGAL ENTITY]. By using the site or placing an order you agree to them. If you don't agree, please don't use the site.

1. Eligibility

You must be at least 18, or the age of majority where you live, to buy from us. By ordering you confirm the payment method is yours or you have permission to use it.

2. Products, pricing, and availability

We describe and photograph every product as accurately as we can, but screens vary and we can't guarantee colours will match exactly. Stock is limited and pieces sell out.

All prices are in [CURRENCY] and exclude sales tax, which is calculated at checkout where applicable. We may change prices at any time before you place an order.

3. Orders and acceptance

Your order is an offer to buy. A confirmation email acknowledges receipt but does not form a contract — the contract forms when we dispatch the item. We may cancel or limit any order, including where:

• The item is out of stock
• A price or description was published in error
• The order fails our fraud or address checks
• We cannot lawfully ship to your address

If we cancel a paid order, we refund it in full.

4. Payment

Payment is taken through our payment processor at checkout. You warrant that the information you give is accurate and that you are authorised to use the payment method. Orders ship only after payment clears.

5. Shipping, duties, and risk

Delivery times, costs, and import duty arrangements are set out in our Shipping Policy, which forms part of these terms. Risk of loss passes to you on delivery.

6. Returns

Returns and refunds are governed by our Refund and Return Policy, which forms part of these terms.

7. Accounts

If you create an account, keep your password confidential and tell us immediately about any unauthorised use. You're responsible for activity under your account.

8. Acceptable use

Don't use the site to break the law, infringe anyone's rights, transmit malicious code, scrape or harvest data, resell our products as authorised goods without our written consent, or interfere with the site's operation.

9. Intellectual property

All content on this site — text, photography, graphics, logos, and the MSLuxe name — is owned by us or licensed to us. You may not copy, reproduce, or use it commercially without our written permission.

10. User submissions

If you post a review, photo, or comment, you grant us a non-exclusive, royalty-free, worldwide licence to use it in connection with our business. Don't post anything unlawful, offensive, or that isn't yours to post. We may remove submissions at our discretion.

11. Third-party links

Links to other sites are provided for convenience. We don't control them and aren't responsible for their content or practices.

12. Disclaimer and limitation of liability

The site is provided "as is" and "as available." To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, our total liability arising from your use of the site or any product is limited to the amount you paid for the product concerned. We are not liable for indirect, incidental, or consequential losses.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, or your rights under mandatory consumer protection law.

13. Indemnity

You agree to indemnify us against claims arising from your breach of these terms or your misuse of the site.

14. Governing law and disputes

These terms are governed by the laws of [GOVERNING LAW], without regard to conflict of law rules. Disputes will be subject to the courts of [GOVERNING LAW].

[If you want arbitration or a class-action waiver — common for US-facing stores — have a lawyer draft that clause. Badly drafted arbitration clauses are frequently struck down.]

15. Changes

We may update these terms. The version in force when you place an order is the one that applies to it.

16. Contact

[SUPPORT EMAIL] · [LEGAL ENTITY], [REGISTERED ADDRESS]